Many companies face the same challenges with their community: an abundance of great content but no easy way for users to access all that knowledge. In the end, self-service all comes down to the experience and how your users interact with your community in order to find what they need.
Making content discoverable wherever it resides can feel like a Herculean task, but it doesn’t have to be. Attend this best practices driven webinar, with real life examples from GoPro, to learn proven ways to:
- Design an engaging, value-driven community
- Drive self-service success by delivering relevant and proactive answers
- Leverage insights from your member interactions to continuously improve your content
- Create intuitive community experiences that connect your members with answers, faster
No data scientist (or pocket protector) needed!