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Perficient is the AI-native Salesforce partner for organizations looking to move faster without increasing risk. We've reimagined how Salesforce transformation is delivered by combining human expertise with digital labor, AI-powered accelerators, and agentic workflows that help clients achieve results faster and more efficiently. The outcome is accelerated delivery, greater agility, and more time spent focusing on business value.
We work across a flexible ecosystem of AI platforms and client-approved tools to align with each organization's unique environment. This allows us to simplify complexity, accelerate roadmap execution, and create capacity for future innovation, whether that's expanding Data Cloud, scaling Agentforce, or launching new AI-driven initiatives.
Connect with us at Dreamforce to learn how leading enterprises are partnering with Perficient to transform Salesforce delivery and unlock the full business potential of AI.
Agentic Front Office: From Pilot to Scale with Agentforce
The Agentic Front Office uses AI to execute work across marketing, sales, and service. Learn how connected data, workflows, and architectures reinforce faster, personalized customer experiences.
8:30 - 9:10 A.M.| Moscone South LL, Content Pavilion, Stage 7
Speakers
Chelsea Monda
Director
Alex Euziere
Director
Industry Expertise Built for Constant Change
Customer expectations keep shifting. Business models keep evolving. And every industry feels the pressure differently. Perficient helps organizations meet change head-on by applying Salesforce in ways that reflect how their business operates today — and where it needs to go next.
Automotive & Manufacturing
Manufacturers no longer compete on products alone. Leadership now depends on connected services, real‑time insights, and sustained relationships beyond the sale. We help automotive and manufacturing organizations unify product, service, and customer data in Salesforce so they can move faster, strengthen loyalty, and lead through new operating models and revenue opportunities.
Financial Services
Trust is built in the moment — and timing matters more than ever. Advisors, bankers, and agents need clarity, context, and confidence to act decisively. We help banking, wealth, and insurance organizations lead change by connecting customer data in Salesforce, enabling smarter conversations, more relevant engagement, and adaptation without added complexity.
Healthcare & Life Sciences
Progress in healthcare and life sciences depends on alignment across systems, stakeholders, and data. We help organizations take a leadership role by bringing data, teams, and workflows together on Salesforce — reducing friction, supporting better decisions, and connecting clinical, commercial, and patient engagement efforts across the ecosystem.
Retail & Consumer Goods
Retail and consumer goods organizations are focusing more than ever on creating seamless, data-driven customer experiences by connecting commerce, marketing, service, and operations. With industry expertise and Salesforce-powered capabilities, we enable personalized engagement, omnichannel consistency, and operational agility that drive higher conversions, stronger loyalty, and measurable business growth.
Technology, Media & Telecommunications (TMT)
Change is the only constant in TMT. Market leaders differentiate by how quickly they adapt and scale what works. We partner with technology, media, and telecommunications organizations to connect customer, partner, and usage data in Salesforce, enabling clearer relationships, smarter monetization, and experiences designed to evolve alongside fast‑moving business models.
We help clients unlock value across sales, service, marketing, and operations with connected architecture, integrated data, and a disciplined approach to value realization.
Accelerate Salesforce Performance with Swantide AI-Powered Action Lab
Unlock the full potential of your Salesforce org with a no-cost, two-week AI Action Lab.
We combine Swantide's AI-driven analysis with our expert review to surface technical debt, optimize your architecture, and turn your backlog into actionable plans. You receive tailored documentation, solution designs, and recommendations that strengthen stability, improve performance, and prepare your org for what’s next.
Rethinking Customer Experience for an AI‑Driven World
Thought leadership, expert commentary, and industry use cases that show how integrated data and intelligent automation drive loyalty, efficiency, and growth.
Agentforce Financial Services Use Cases: Modernizing Banking, Wealth, and Asset Management
LEARN MORE
5.0
CSAT Score
20+
Years Experience
3,000+
Projects Delivered
Let's Drive Growth
Stay ahead of change. Connect with our team to start building adaptive marketing experiences that move at the pace of your customers.
