Explore Perficient’s Generative AI Capabilities
Perficient is at the forefront of leveraging Generative AI (GenAI) to transform businesses. Our cross-industry expertise helps organizations unlock the full potential of AI to drive innovation, improve operational efficiency, and enhance customer experiences. We partner with our clients to implement tailored AI solutions that maximize value and ROI.
Welcome to “Generative AI Unlocked,” a video series where we dive into the world of AI and its game-changing capabilities. Hosted by Liz Drazen, Perficient’s director of content and communications, this series features insights from Brian Flanagan, principal of digital experience strategy. With years of experience in AI and a passion for helping businesses navigate this fast-evolving landscape, Brian breaks down the complexities of GenAI and how it's shaping the future of industries. Tune in for valuable discussions and expert perspectives!
Episode #10—Responsible AI: Navigating Governance, Ethics, and Risk in Generative AI
Generative AI offers immense potential, but it comes with critical ethical and governance challenges, including the risk of copyright violations and exposure of sensitive data. In this episode, Brian Flanagan discusses how responsible use is key, and how hyperscalers are providing indemnification to help businesses embrace AI with confidence.
Episode #9—Transforming Customer Experiences With GenAI: Virtual Assistants, AI Development, and More
In this episode, Brian Flanagan explores how we’re harnessing Generative AI to transform customer experiences. From conversational AI assistants to AI-driven product development, we’re redefining efficiency, innovation, and user engagement.
Episode #8—Unlocking AI’s Role in Smarter Decision-Making
Perficient advocates for Generative AI adoption in every organization.In this episode, Brian Flanagan discusses how Perficient’s PACE framework ensures responsible and effective implementation.
Episode #7—How to Prevent AI Hallucinations
Brian Flanagan tackles one of the most common questions we hear from clients: How can I prevent AI hallucinations? The answer is grounding AI in company data and setting up guardrails to ensure accuracy, alignment with policies, and accountability. By defining AI’s role and boundaries, businesses can harness its power while avoiding misleading or unpredictable responses.
Episode #6—The GenAI Race: Who’s Leading and Who’s Disrupting?
In this episode, Brian Flanagan explores the competitive landscape of Generative AI, highlighting how tech giants like Google, Microsoft, Amazon, and OpenAI are leading the race while smaller players are also making significant contributions. He discusses the rapidly evolving nature of the field, where new models are constantly emerging, and the importance of connecting cutting-edge technology to real-world use cases to drive impact.
Episode #5—Unlocking AI’s Role in Smarter Decision-Making
In this episode, Brian Flanagan explores how Generative AI removes knowledge barriers, enhances efficiency, and transforms average performers into high achievers.
Episode #4—Breaking Barriers: Tackling the AI Skills Gap
A 2024 Forrester report found that 30% of AI decision makers see a lack of technical skills as a major barrier to GenAI adoption. In this episode, Brian discusses why AI literacy and advocacy are essential for success—and how Perficient helps organizations bridge the gap.
Episode #3—The Race for AI: Why Speed Matters
Generative AI is transforming industries with speed, automation, and efficiency, but why does speed matter so much? In this episode, Brian explores the urgency of AI adoption and how businesses can stay ahead in an era of rapid change.
Episode #2—Exploring the Top 5 AI Use Cases Driving Value
In this episode, Brian dives into the five core AI use cases delivering the most value:software development, customer support, sales, new products, and back-office operations. He also shares how Perficient is leveraging AI for both clients and internally to drive impactful results.
Episode #1—Maximizing AI ROI: Optimizing Business Processes
Investing in AI is just the first step—optimizing business processes is key to maximizing ROI. In this episode, Brian shares how Perficient helps enterprises streamline operations and drive real value from their AI investments.