Transform Patient Engagement With an AI‑Powered Healthcare Concierge
Monday, April 20 | 11:30 A.M. – 1:30 P.M.
Today’s healthcare consumers expect intuitive, immediate, and personalized support — and they’re quick to disengage when digital experiences fall short. When patients can’t get answers, schedule care, or navigate next steps with ease, frustration grows, satisfaction falls, and loyalty erodes.
Is your digital experience simplifying access and strengthening trust, or unintentionally creating friction that pushes patients toward competitors?
Join Perficient at Adobe Summit for an engaging lunchtime conversation on how AI‑powered interactions are transforming patient experiences. You’ll explore how our Hyper‑Personalized Patient Concierge uses advanced natural language processing to guide patients through complex journeys, reduce operational burden, and deliver emotionally intelligent support that improves retention and satisfaction across every touchpoint.
Monday, April 20 | 11:30 A.M. – 1:30 P.M.
Grand Lux Café near the Palazzo Theatre on Level 1
Join us and learn:
- How AI‑driven guidance can simplify navigation and reduce frustration across appointments, tests, and treatments
- Why automating scheduling, triage, and routine inquiries frees staff for more meaningful engagement
- How multimodal support (voice + text) expands accessibility for diverse patient needs
- How leading health systems leverage behavioral insights to drive smarter marketing and more personalized outreach
- How AI integrates seamlessly with Adobe Experience Manager to deliver pre‑approved content in the right format, at the right moment
- What you can do today to elevate experience, improve operational efficiency, and strengthen competitive differentiation
Space is limited. Request to attend today.
Need Help Finding Us?
If you’re coming from The Venetian, stroll through the waterfall atrium past the LOVE sculpture. Head north toward Sands Avenue, through the Palazzo Casino, and you’ll see the Grand Lux Café in the right corner.
Note: The Grand Lux Café at The Palazzo is different from the Grand Lux Café at The Venetian.
Featured Speakers
Brian Flanagan
Vice President, Strategy & Experience Design
What to Expect
11:30 A.M. | Welcome
Complimentary lunch orders will be taken until noon.
12:00 P.M. | Insights
Learn how AI‑powered, consumer‑centric experiences can simplify complex patient journeys, strengthen satisfaction, and support better outcomes through personalized, emotionally intelligent engagement.
12:45 P.M. | Lunch and Networking
Enjoy lunch and connect with peers before heading off to afternoon sessions.