How AI-Driven Find Care Experiences Drive Growth and Loyalty
Join us for lunch before heading back to afternoon sessions!
Today’s consumers don’t just choose healthcare providers, they search for them. But when they can’t find the right provider or service quickly - they leave. In fact, one in five consumers abandon a provider due to poor digital experiences, and 41% are willing to switch for something better.
Are your digital tools enhancing your competitive edge and trust, or pushing patients and their caregivers to your competitors?
Join Perficient and Coveo at Adobe Summit to discover how AI-enabled, consumer-centric experiences can build brand loyalty, support better health outcomes, and improve satisfaction across the full care journey, starting with the steps to choose a provider–a critical decision that signals real-time intent.
Join us for lunch and you’ll learn
- Why a consumer-centric approach can transform a typically lackluster health care consumer experience and prevent patient leakage
- How we’ve reimagined the find-a-provider experience
- Why great digital experiences start with great site search
- How a leading regional healthcare system is boosting conversions and consumer satisfaction with an AI-enabled Find Care experience
- What you can do to ease the journey and boost market share as consumers choose care
You must register to attend. Secure your spot today!
Tuesday, March 18 | 11:30 A.M. - 1:30 P.M.
Grand Lux Café near the Palazzo Theatre on Level 1
MARKER 153 on the Map
Need Help Finding Us?
Stroll through the waterfall atrium past the Love sculpture. Head north toward Sands Avenue, through the Palazzo Casino, and you’ll see The Grand Lux Café in the right corner.
Note: The Grand Lux Café in The Palazzo is different from The Grand Lux Café at The Venetian.
What to Expect
11:30 - Welcome:
Complimentary lunch orders will be taken until noon.
12:00 - Insights:
Learn how AI-enabled, consumer-centric experiences can build brand loyalty, support better health outcomes, and improve satisfaction across the full care journey.
12:45 - Lunch and Networking:
Enjoy lunch and connect with peers before heading off to afternoon sessions.
Featured Speakers

Robert Sumner
Principal, Adobe Consulting
Perficient

Mike Raley
SVP, Growth Operations
Coveo