on-demand webinar

AI Promises vs. Reality: Closing the Value Gap 

AI isn’t magic—it’s measurable. Learn how to turn promises into performance and close the gap between hype and results.

AI is everywhere, but for most organizations the results don’t match the promise. Tech debt, poor data quality, and unclear KPIs stall progress, leaving teams frustrated and value unrealized.

Join guest Forrester, Salesforce, and Perficient for a candid discussion on what it takes to succeed as an agentic enterprise. We’ll explore:  

  • The reality check: Common pitfalls and readiness gaps 
  • The strategy shift: Risk-sharing models built on outcomes, not billable hours
  • The execution framework: KPIs, governance, and iterative feedback loops
  • The human factor: Change management and adoption at scale 

Learn how to benchmark readiness, modernize your CRM, and track value across cost, revenue, and efficiency—so your AI investments deliver on their promise. 

REGISTER HERE


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Key Speakers

Kate Leggett

Kate Leggett

Vice President, Principal Analyst, Forrester Guest

Kaylin

Kaylin Voss

Executive Vice President, Agentforce and Data Cloud, Salesforce

Kate Leggett

Megan Glasow

Vice President, Global Salesforce Practice, Perficient